Shipping & Handling
All orders placed Monday-Friday (excluding holidays) will be processed within 48-72 hours.
Deliveries are sent from our atelier in Heidelberg, Germany, via German Postal
Services (Deutsche Post), UPS or DHL Express.
We offer free shipping worldwide for all orders above 175€.
For all other shipments following rates are applicable:
Standart Shipment (6-12 days): 5.00€
DHL Paket (2-6 days) : 6.00 €
Standart Shipment (6-15 days): 9.50€
DHL Express / UPS (3-15 days): 20.00€
Standart Shipment ( 7-45 days): 10.00€
DHL Express / UPS ( 2-15 days): 28.00€
For urgent shipments please prefer the Express Shipping option.
We do not guarantee for all items to be shipped via Express due to the unique, handmade manufacture process.
Please ensure your shipping address is correct as we cannot reroute packages
after they have been shipped. The buyer is responsible for any import duties and
clearance fees (where applicable). We are not able to deliver to P.O.Boxes.
Please make sure to choose the shipping option that fits your schedule.
We charge for orders delivered on time - but not accepted and returned - a procession fee of 10.00€.