Chain Necklace Lou
We love it golden! Our bijoux collection is perfect for letting the sunshine in your life.
Our necklace Lou is made of gold-plated brass with a patina.
Every piece is unique. Made by hand in Germany.
It comes in a beautiful Smilla Brav jewellery box.
All orders placed Monday-Friday (excluding holidays) will be processed within 48-72 hours.
Deliveries are sent from our atelier in Heidelberg, Germany, via German Postal
Services (Deutsche Post), UPS or DHL Express.
We offer free shipping worldwide for all orders above 175€.
For all other shipments following rates are applicable:
Standart Shipment (6-12 days): 5.00€
DHL Paket (2-6 days) : 6.00 €
Standart Shipment (6-15 days): 9.50€
DHL Express / UPS (3-15 days): 20.00€
Standart Shipment ( 7-45 days): 10.00€
DHL Express / UPS ( 2-15 days): 28.00€
For urgent shipments please prefer the Express Shipping option.
We do not guarantee for all items to be shipped via Express due to the unique, handmade manufacture process.
Please ensure your shipping address is correct as we cannot reroute packages
after they have been shipped. The buyer is responsible for any import duties and
clearance fees (where applicable). We are not able to deliver to P.O.Boxes.
Please make sure to choose the shipping option that fits your schedule.
We charge for orders delivered on time - but not accepted and returned - a procession fee of 10.00€.
Due to hygienic reasons we do not accept returns of earrings. If you receive a faulty item,
please check our guarantee options.
original packed item, simply return it to us within 14 days of receipt.
different from the one in the pictures. But main characteristics will be the same.
To obtain a return authorisation (RA#), please mail us at email@example.com with a
brief explanation of your return or exchange.
Be sure to include the receipt with your order number written on it. We speak English and German.
Ship the package to the address below:Smilla Brav
original Smilla Brav jewellery box or dust bag. Always protect it from sharp blows, scratching,
chemicals, sunlight and heat/cold.