Turquoise Necklace Symi

"Our jewelry is designed to be tarnish-free. However, it's important to avoid exposing it to saltwater, perfumes, and chemicals. Additionally, some components may be recycled, reused, or vintage, so please handle them with care."

We do not engage in large-scale, factory-style production. Our pieces are created in small batches, ensuring individual attention to detail. We are always happy to share insights into our production process and introduce you to the artisans behind our creations. This transparency is a testament to our commitment to handmade craftsmanship.

"All items undergo thorough inspection before being dispatched, ensuring top-notch quality. Additionally, we offer repair services to address any potential issues."

Our products prioritize quality and sustainable materials, occasionally resulting in higher pricing compared to similar looking items. Factors include customization options, small batch production, fair wages for artisans, and investment in unique features. And good to know: Relative to our established standards, the price is considered affordable.

Most of our products are crafted after we receive your order. Individually made items often require a significant amount of time and labor to produce. Offering free return shipping can be costly for businesses, especially for smaller ones. And most important kindly keep in mind the environmental impact as you make your decision.

Please specify your desired size in the notes during the checkout process. As our products are handmade, sizing may vary. If there is any price difference associated with your requested size, we will promptly inform you. Your satisfaction is important to us, and we appreciate your understanding of the unique nature of handmade items.

• Orders (Mon-Fri, excl. holidays) processed within 48-72 hours.
• Shipping from Heidelberg, Germany via Deutsche Post, UPS, or DHL Express.

Free Shipping:

• Worldwide for orders above 175€.

Shipping Rates:

Germany:

• Standard (6-12 days): 5.00€
• DHL Paket (2-6 days): 6.00€

Europe:

• Standard (6-15 days): 9.50€
• Express / UPS (3-15 days): 20.00€

Worldwide:

• Standard (7-45 days): 10.00€
• Express / UPS (2-15 days): 28.00€

Express Shipping Note:

• Not guaranteed for all items due to unique, handmade process.

Important Details:

• Ensure correct shipping address.
• Buyer handles import duties & fees (if applicable).
• No P.O. Box deliveries.

Choose Wisely:

• Select shipping option that suits your schedule.

Items not accepted upon delivery or undeliverable:

• National: 15.00€ processing fee.
• International: 30.00€ processing fee.

With a degree in Fashion Marketing and Graphic Design, Ebru Gulsel founded Smilla Brav in 2008 after a successful career at industry leaders like Sharp Corporations and IQVIA. Her handmade jewelry reflects a seamless blend of trendiness and sustainability, catering to the modern woman seeking timeless elegance. Each piece embodies Ebru's commitment to quality and style, making Smilla Brav pieces a go-to destination for unique, artisanal accessories.

Since 2018, Smilla Brav has expanded its focus to include exquisite, sustainable fine jewellery. Handmade by master goldsmiths at Istanbul's Grand Bazaar, these pieces blend time-honoured techniques with creative genius. Guided by a deep love for nature, we primarily use recycled sterling silver. This commitment to sustainability defines our fine jewellery line, offering pieces that combine elegance with environmental responsibility.

Continuing our sustainability journey, we're now breaking down barriers to wholesale. Introducing 3D printing with recycled materials, this is just the beginning of our eco-conscious evolution. Our vision marries artistry with innovation, pushing the boundaries of creative works. With each piece, we strive to redefine the landscape of sustainable jewelry.